Microsoft Dynamics 365 Field Service

: 32 Hours
: Instructor
: Intermediate
:Request Booking

R9700,00

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Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

 

This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

 

Audience

 

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Job role: Functional Consultant

 

Prerequisites

Topics

 

Module 1: Configure Field Service

Module 2: Manage work orders

Module 3: Schedule and dispatch work orders

Module 4: Field Service Mobile App

Module 5: Manage inventory and purchasing

Module 6: Implement assets and connected devices

Module 7: Microsoft Power Platform and Field Service

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