ITIL 4 Acquiring & Managing Cloud Services Including Exam

: 24 Hours
: Instructor
: Intermediate
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Using the ITIL framework, this module provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

This certification extends the main ITIL 4 framework and provides organizations with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations.


This module will allow individuals to learn about ITIL concepts, develop an understanding of relevant ITIL 4 guidance, and enable career development opportunities in Cloud Services.


ITIL® 4 Specialist Acquiring & Managing Cloud Services is aimed at:

C-level (and aspiring C-level)

Cloud architects and cloud consultants

Procurement and Capture Manager considering procuring cloud services

Individuals continuing their journey in service management

ITSM managers and aspiring ITSM managers

Managers of all levels involved in shaping direction and strategy or developing a continually improving team

Existing ITIL qualification holders wishing to develop their knowledge




There are no prerequisites for the ITIL 4 Specialist: Acquiring & Managing Cloud Services module. The relevant key concepts from the ITIL 4 framework will be covered as part of each module, making it accessible to anyone interested in gaining critical skills in these areas.




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